# Review outcomes, guarantees and unresolved problems

Lesson 3 of [Evaluate termite and facility pest plans](https://exterminator.fyi/academy/evaluate-termite-and-facility-plans.md), 12 minutes.

A service review should explain what changed and what remains unresolved. It should also distinguish a control decision from a commercial promise. EPA's IPM guidance uses monitoring and identification to inform further action, while its provider-selection advice asks buyers to examine guarantees and…

The rest of this lesson is for learners enrolled in the course. [See how Evaluate termite and facility pest plans works](https://exterminator.fyi/academy/evaluate-termite-and-facility-plans.md).

Also on the [web page](https://exterminator.fyi/academy/evaluate-termite-and-facility-plans/review-outcomes-and-promises).